Explore perspectives from the CRR Hospitality team on outdoor hospitality management, asset strategy, guest experience innovation, and the trends shaping the future of the industry. This is where we share what we’re learning, building, and thinking about.
Providing exceptional customer service is key to creating a memorable camping experience. From the moment guests arrive at the campground, they expect courteous and efficient service. Campground operations that prioritize customer service excellence understand the value of creating a positive and memorable experience for every guest. This not only promotes loyalty and repeat visits, but […]
Providing a safe environment for guests and staff is a top priority for RV resorts. From identifying potential risks to developing safety protocols and guidelines, staff members must be adequately trained to ensure everyone’s wellbeing. In this comprehensive training guide, you will learn why safety procedures training is crucial for RV resorts, and how to […]
Facility management is an essential component of outdoor hospitality. Keeping outdoor properties in top condition, ensuring guest satisfaction, and optimizing resources requires a set of unique skills and expertise. However, managing outdoor properties can be a challenging task. Harsh weather conditions, environmental factors, and location-specific issues can pose significant obstacles to maintaining facilities in outstanding […]
In today’s fast-paced world, guests expect personalized experiences wherever they go, including campgrounds. To create unforgettable experiences, hospitality technology is playing an increasingly vital role in engaging guests and enhancing their stays. From advanced reservation systems to mobile apps, modern campgrounds are utilizing technology to build meaningful connections with guests from their arrival, throughout their […]
Camping is an activity that is enjoyed by millions of Americans every year. Whether it’s the thrill of being surrounded by nature or the idea of sleeping under the stars, camping can be an exhilarating experience. However, with enjoyment comes responsibility and ensuring the safety and security of campers is of utmost importance. This is […]
Glamping, or “glamorous camping,” has become increasingly popular among travelers who seek a unique outdoor experience without sacrificing comfort and luxury. As the demand for eco-friendly travel options has risen, glamping sites have responded by incorporating green technology in their accommodations, amenities, and operations. Green technology in glamping promotes sustainable living in nature and helps […]
