Explore perspectives from the CRR Hospitality team on outdoor hospitality management, asset strategy, guest experience innovation, and the trends shaping the future of the industry. This is where we share what we’re learning, building, and thinking about.
Providing exceptional customer service is key to creating a memorable camping experience. From the moment guests arrive at the campground, they expect courteous and efficient service. Campground operations that prioritize customer service excellence understand the value of creating a positive and memorable experience for every guest. This not only promotes loyalty and repeat visits, but […]
Providing a safe environment for guests and staff is a top priority for RV resorts. From identifying potential risks to developing safety protocols and guidelines, staff members must be adequately trained to ensure everyone’s wellbeing. In this comprehensive training guide, you will learn why safety procedures training is crucial for RV resorts, and how to […]
Facility management is an essential component of outdoor hospitality. Keeping outdoor properties in top condition, ensuring guest satisfaction, and optimizing resources requires a set of unique skills and expertise. However, managing outdoor properties can be a challenging task. Harsh weather conditions, environmental factors, and location-specific issues can pose significant obstacles to maintaining facilities in outstanding […]
Camping is a popular pastime that brings people closer to nature and creates unforgettable memories. However, managing a camping site can be a tedious and challenging task for owners and staff alike. But what if there was a solution that could streamline operations, enhance guest experiences, and optimize revenue? That solution is AI in campground […]
If you’re in the campground industry, you know that managing campgrounds can be a daunting task. From reservations to maintenance, it takes a lot of effort to keep things running smoothly. That’s where mobile app solutions come in. With the rise of digital solutions for the campground industry, mobile apps have become a game-changer for […]
As technology continues to evolve, the outdoor hospitality industry is not being left behind. With the emergence of Internet of Things (IoT) technology, campgrounds can now benefit from smart connectivity, enhancing the guests’ experience and simplifying operations for the campground staff. IoT in Outdoor Hospitality can take different shapes and forms, from providing guests with […]
