Explore perspectives from the CRR Hospitality team on outdoor hospitality management, asset strategy, guest experience innovation, and the trends shaping the future of the industry. This is where we share what we’re learning, building, and thinking about.
Providing exceptional customer service is key to creating a memorable camping experience. From the moment guests arrive at the campground, they expect courteous and efficient service. Campground operations that prioritize customer service excellence understand the value of creating a positive and memorable experience for every guest. This not only promotes loyalty and repeat visits, but […]
Providing a safe environment for guests and staff is a top priority for RV resorts. From identifying potential risks to developing safety protocols and guidelines, staff members must be adequately trained to ensure everyone’s wellbeing. In this comprehensive training guide, you will learn why safety procedures training is crucial for RV resorts, and how to […]
Facility management is an essential component of outdoor hospitality. Keeping outdoor properties in top condition, ensuring guest satisfaction, and optimizing resources requires a set of unique skills and expertise. However, managing outdoor properties can be a challenging task. Harsh weather conditions, environmental factors, and location-specific issues can pose significant obstacles to maintaining facilities in outstanding […]
The RV park industry is experiencing a digital revolution as more and more parks are turning to automation systems to streamline operations and enhance guest experiences. RV park automation involves the use of smart technology and software to manage various functions, such as reservations, maintenance, and communication. This technology allows park owners and operators to […]
Outdoor hospitality is experiencing a transformational shift in the US industry. The development of novel outdoor experiences prioritizing superior comfort has become the latest trend. This shift has been largely fueled by outdoor hospitality innovations that are revolutionizing the industry. These innovations are not only enhancing guest experiences but also promoting sustainability in outdoor accommodations. […]
Glamping, the luxurious version of camping, has gained immense popularity in recent years. With the advent of the latest glamping tech and luxury camping gear, glamping has become an accessible and comfortable way to enjoy nature without sacrificing the amenities of modern life. The latest glamping tech has transformed outdoor experiences, making them more convenient […]
