Explore perspectives from the CRR Hospitality team on outdoor hospitality management, asset strategy, guest experience innovation, and the trends shaping the future of the industry. This is where we share what we’re learning, building, and thinking about.
Providing exceptional customer service is key to creating a memorable camping experience. From the moment guests arrive at the campground, they expect courteous and efficient service. Campground operations that prioritize customer service excellence understand the value of creating a positive and memorable experience for every guest. This not only promotes loyalty and repeat visits, but […]
Providing a safe environment for guests and staff is a top priority for RV resorts. From identifying potential risks to developing safety protocols and guidelines, staff members must be adequately trained to ensure everyone’s wellbeing. In this comprehensive training guide, you will learn why safety procedures training is crucial for RV resorts, and how to […]
Facility management is an essential component of outdoor hospitality. Keeping outdoor properties in top condition, ensuring guest satisfaction, and optimizing resources requires a set of unique skills and expertise. However, managing outdoor properties can be a challenging task. Harsh weather conditions, environmental factors, and location-specific issues can pose significant obstacles to maintaining facilities in outstanding […]
Opening an RV park is a significant investment, and generating revenue after launching is crucial for long-term success. With the increasing demand for affordable travel options, RV parks are becoming more popular. It is essential to develop a comprehensive revenue strategy to achieve maximum ROI and attract long-term loyalty. To optimize revenue, RV park owners […]
Planning a campground soft opening requires effective pre-launch strategies and a comprehensive marketing plan. It is essential to create a memorable experience for future guests by setting the stage for success, optimizing your campground website, and crafting a welcoming atmosphere. Thorough preparation and staff training are crucial to ensure a successful event, and engaging with […]
Creating an inviting and enjoyable experience for guests in your campground is crucial to ensure repeat business and positive word-of-mouth marketing. However, it’s essential to consider guest experience optimization right after construction completion, ensuring a positive first impression on visitors. With increased competition in the hospitality industry, campgrounds must remain aware of the importance of […]
