Your RV Resort’s Opening Checklist: Ensuring a Smooth Launch

January 19, 2024

Opening an RV resort can be an exciting venture, but it can also come with numerous challenges. One of the best ways to ensure a successful launch is by having a comprehensive RV resort opening checklist. This checklist serves as a guide to ensure that all key components are considered before the grand opening, from preparing the resort facilities to finalizing safety and security measures.

To make sure that every aspect is covered, resort owners and managers can use a resort management checklist that outlines all the necessary tasks and procedures. Furthermore, this checklist becomes a valuable tool for ongoing RV resort operations.

Creating a checklist may seem daunting, particularly for those new to RV resort management, but the benefits of a successful launch to set the tone for the resort’s future operations cannot be overstated.

Key Takeaways

  • An RV resort opening checklist helps ensure a smooth launch and sets the tone for future operations.
  • A resort management checklist outlines all the necessary tasks and procedures.
  • Preparing the resort facilities, developing amenities, and hiring staff are among the critical components to include in the checklist.
  • Marketing and promotion, reservations and guest services, safety and security measures, compliance, and quality assurance should also be considered.
  • Testing and quality assurance are important to detect and fix issues before opening to guests.

Developing an RV Resort Opening Checklist

Developing an RV resort opening checklist requires a comprehensive approach to ensure the resort’s successful launch. The following components can be included in an RV resort checklist:

  1. Permits and Licenses: Ensure that all necessary permits and licenses are obtained and in compliance with state and local regulations. This includes building permits, health department permits, and liquor licenses if applicable.
  2. Infrastructure: Ensure the infrastructure is in place, including electrical, plumbing, and waste disposal systems. This also includes establishing reliable Wi-Fi and cable services for guests.
  3. Amenities: Develop a plan for amenities such as swimming pools, sports courts, playgrounds, and outdoor entertainment facilities. Make sure all facilities are in good condition before opening.
  4. Staffing: Plan staffing requirements and hire employees for various roles such as front desk personnel, maintenance staff, security, and activity coordinators. Develop training programs to ensure employees are prepared for their roles.
  5. Marketing and Promotion: Develop a marketing plan to attract guests to the resort. This includes advertising, an online presence, and social media marketing. Consider partnerships with local businesses to market your resort to visitors to the area.
  6. Guest Services: Ensure a smooth check-in and check-out process for guests. Set up a reservation system and ensure staff is trained in customer service to provide an optimal guest experience.
  7. Safety and Security Measures: Develop fire and safety protocols and train security staff for emergency response. Implement security measures to keep guests safe during their stay.
  8. Compliance and Regulations: Adhere to local laws and regulations, including health and safety regulations. Make sure all permits are up to date and in compliance.
  9. Testing and Quality Assurance: Inspect facilities, amenities, and services to ensure everything is in good condition before opening. This includes conducting a trial run to identify any issues that need to be resolved before the grand opening.

An RV resort checklist can be a valuable tool for ensuring a successful launch. By taking a comprehensive approach and including all the essential components, resort owners can ensure an optimal experience for their guests.

Preparing the Resort Facilities

RV resort preparing the grounds

The next area of focus for the RV resort management checklist is ensuring the facilities are prepared and ready for guests. This includes tasks related to ensuring proper electrical connections, water supply, septic systems and maintenance of common areas. Without completing these tasks, the resort stands to gain a negative reputation with guests that may deter future visitors.

One vital element to check off is the electrical supply. Ensure the resort has the appropriate power sources available to power the amenities and accommodation areas. As per the guidelines, it’s essential to consider the following:

Permits Infrastructure Amenities
Ensure the resort has the appropriate permits to operate have been acquired. Ensure the electric system can support all lodges and amenities. Ensure safety regulations and requirements for any electrically operated amenities (such as pools) are met.

The same level of attention must be given to water supply. The resort should have an adequate supply of water that meets the needs of all guests when it is at full occupancy. Moreover, it is wise to have an emergency water supply available in case of water scarcity during busy seasons.

Further aspects to consider while preparing the resort facilities for opening day are the maintenance of common areas in and around the premises. Moreover, ensure the waste disposal system is functioning correctly, including garbage and sewage disposal, as cleanliness plays a crucial role in forming positive guest impressions and reducing environmental contamination.

Overall, this portion of the checklist ensures that the resort can meet guests’ needs and provide them with a pleasant and comfortable stay that they’ll always remember. By preparing facilities to adequate standards, and checking off everything in the list, the RV resort operations will be significantly more manageable.

Amenities and Recreation Areas

Developing recreation areas and amenities is one of the most exciting parts of opening an RV resort. It’s important to ensure that the resort provides guests with a variety of activities and facilities to enjoy during their stay.

To start, the resort management checklist should include a plan for developing swimming pools, playgrounds, and sports courts. Consider different options based on the resort’s location and target market. For example, an RV resort in a beach town may prioritize a beach volleyball area, while a resort in a mountainous area may prioritize hiking trails.

Another important aspect to consider is entertainment facilities. This can include a clubhouse for events, game rooms, and movie theaters. A well-rounded selection of amenities will help ensure that guests of all ages and interests can enjoy their time at the resort.

In addition to designing the facilities themselves, it’s important to plan for the management and upkeep of the amenities and recreation areas. This includes setting policies and rules, scheduling maintenance and repair work, and ensuring that staff members are trained to manage these areas and respond to guest needs.

“Creating a well-rounded selection of amenities will help ensure that guests of all ages and interests can enjoy their time at the resort.”

Focusing on amenities and recreation areas will not only benefit guests; it also makes the RV resort more competitive in the market. Word-of-mouth marketing, social media, and online reviews are important factors in attracting new guests. By providing quality amenities, recreation areas, and activities, the resort can increase its visibility and positive reputation.

Staffing and Hiring

RV resort staff in uniform

One of the critical aspects of operating an RV resort is to have a competent and dedicated staff in place. The staffing and hiring checklist ensures that all staff members are trained, knowledgeable, and capable of providing exceptional customer service. The following items should be included in the staffing and hiring checklist:

  • Staffing Plan: Develop a staffing plan that identifies the roles and responsibilities of each staff member and the required qualifications for each position.
  • Recruitment: Identify the recruitment sources, such as job posting sites, social media, and job fairs, and the recruitment process, including the interview process, background checks, and reference checks.
  • Hiring Process: Create a consistent hiring process that includes onboarding, training, and orientation for new staff members.
  • Training: Develop a training plan that covers all aspects of RV resort operations, including customer service, safety, security, and emergency preparedness.
  • Staffing Schedule: Develop a staffing schedule that ensures optimal staffing levels during peak periods and emergencies, and schedule regular staff meetings and performance evaluations.

“Having a capable and efficient staff is crucial to providing a memorable experience for guests.”

Following this staffing and hiring checklist ensures that you have the right staff in place to provide exceptional service and the necessary skills to handle any situation that may arise. Having a capable and efficient staff is crucial to providing a memorable experience for guests and maintaining the high standards expected in the hospitality industry.

Marketing and Promotion

In the highly competitive RV resort industry, effective marketing and promotional strategies are crucial for the success of your resort. A well-executed marketing plan will drive traffic to your resort and increase bookings, while also creating brand awareness and building customer loyalty. To ensure your marketing efforts are successful, consider the following items in your resort management checklist:

  • Target audience identification: Identify your ideal guests and tailor your marketing efforts to their preferences. Consider factors such as age, geographic location, and RV type.
  • Online presence: Establish a website that showcases your resort’s amenities and services, and make sure it is optimized for search engines. Utilize social media platforms to engage with potential guests and build a community.
  • Advertising: Consider advertising options that target your ideal guest, such as RV magazines, online RV forums, and social media advertising.
  • Partnerships: Establish relationships with local businesses and RV dealerships to promote your resort. Offer package deals and special promotions to attract guests.

“Marketing and promotion are critical components of any resort’s success. By identifying your target audience, establishing a strong online presence, and building partnerships, you can ensure that your resort gets the attention it deserves.”

By including these items in your RV resort management checklist, you can craft a comprehensive marketing plan that promotes your resort and attracts your ideal guests. With effective marketing and promotion strategies in place, you can ensure the success of your RV resort for years to come.

Reservations and Guest Services

RV resort operations

Reservations and guest services are crucial components of RV resort operations. It is vital to have a well-planned system in place to ensure a streamlined process for guests. Creating a comprehensive resort management checklist for reservations and guest services can help resort staff provide efficient and satisfactory guest experiences.

The checklist should include:

Checklist Items Description
Reservation system setup Implementing a reliable reservation system that manages all guest information, including dates of stay, site preferences, and special requests.
Staff training Providing training to staff for handling reservations, managing guest requests, and providing excellent customer service.
Amenity management Maintaining and managing guest amenities, including swimming pools, fitness centers, and laundry facilities to meet guest expectations.
Greeting and handling guests Ensuring a warm reception and efficient handling of guests during check-in, providing site information, and addressing any guest needs and concerns.
Guest request management Tracking and addressing guest requests and complaints promptly to offer satisfactory solutions and improve guest experiences.
Payment procedures Maintaining accurate financial records for reservations, including deposit collection, refunds, and payment procedures.

Having a well-trained and responsive staff is also essential for providing excellent guest services. RV resorts should hire staff members with customer service experience and provide training to handle various guest concerns.

Additionally, RV parks can provide various amenities such as hiking trails, picnic areas, and game rooms to improve guest experiences. Ensuring these amenities are well-maintained and accessible to guests is crucial.

By having a detailed reservation and guest services checklist, RV resorts can ensure guests receive the best possible experience from their stay, leading to increased bookings and positive reviews.

Safety and Security Measures

One crucial aspect of RV resort operations to include in the resort management checklist is safety and security measures. Ensuring the safety and security of guests and staff members must be a top priority for any RV resort. This section highlights the essential checklist items for safety and security measures.

The first item to consider is a fire safety plan. The RV resort must have an adequate fire safety plan that addresses fire prevention, detection, and emergency response. The plan must include clear instructions for calling emergency services, evacuation procedures, and designated assembly areas. All staff members should be appropriately trained to handle fire emergency situations and know how to use fire extinguishers.

Another important item to include in the resort management checklist is the training of security staff. RV resorts must have a trained and experienced security team that provides round-the-clock protection and surveillance. The security personnel should be equipped with necessary tools to handle emergencies and conflicts.

Moreover, it is prudent to establish an emergency response plan for unforeseen events such as accidents, natural disasters, or criminal activities. Such plans should clearly outline the emergency protocols to follow, including evacuation routes and procedures, on-site medical and emergency response, and communication channels. It is also important to conduct regular drills to test the effectiveness of the plan.

In addition to the above, properly securing the RV park and its facilities is crucial. Installing security cameras, access gates, and adequate lighting in common areas and walkways can deter criminal activities and protect guests and their belongings. Regular maintenance of the physical facilities is also important to prevent accidents and ensure guest safety.

Type of Security Measure Details
Fire safety plan Must Address fire prevention, detection, and emergency response. Staff training on fire extinguisher use.
Security staff training Trained and experienced security personnel equipped with necessary tools for emergency handling.
Emergency response plan Clear instructions for emergency protocols, including evacuation routes and procedures, on-site medical and emergency response, and communication channels. Regular drills to test its effectiveness.
Facility Security Properly securing the RV park and its facilities by installing security cameras, access gates, and adequate lighting in common areas and walkways. Regular maintenance of physical facilities.

Compliance and Regulations

RV resort operations

RV resort operators must adhere to local and state regulations. Compliance and regulations are crucial to maintain the proper functioning of the resort. A comprehensive resort management checklist must include all necessary permits and licenses required for operation. Considerations for various health and safety regulations, such as waste management, sanitation, and swimming pool safety, should also be included.

RV resort owners and managers must comply with local laws and ordinances related to zoning, noise levels, and building and fire codes. This includes having all required inspections done before opening the resort to the public.

Compliance and Regulations Checklist Status
Permits and licenses Complete
Health and safety regulations In progress
Zoning and building codes Complete
Fire code inspections Complete

In addition to local and state regulations, RV resort owners must comply with the standards set by appropriate governing bodies. These may include the American Campground Association or the National Association of RV Parks and Campgrounds. Compliance with these regulations is vital to ensure guest safety and maintain the integrity of the resort.

Testing and Quality Assurance

Before opening an RV resort, it is crucial to ensure that all facilities, amenities, and services meet the required standards for quality and safety. Testing and quality assurance is an essential step in the RV resort operations checklist.

During the testing phase, management should inspect all aspects of the resort, including electrical connections, waste disposal systems, water supply, and maintenance of common areas. Any issues should be addressed promptly to avoid disrupting guests after opening. It’s better to take time in advance than to have to deal with frustrated guests after they’ve arrived.

In addition to inspecting physical facilities, it’s also essential to test guest services, such as the reservation system and customer service. This can be done by simulating a guest’s experience and identifying any potential issues or points of confusion.

Quality assurance is an ongoing process that continues beyond the initial testing phase. A resort management checklist should include regular inspections and standards for maintenance to ensure that the resort continues to meet guests’ expectations.


In summary, creating an RV park opening checklist is crucial for ensuring a seamless and successful launch. From securing permits to developing amenities, and from hiring staff to ensuring safety measures, all components should be included in the checklist. Testing and quality assurance before opening day are also essential in ensuring optimal customer experience. Following a comprehensive RV park opening checklist enables resort owners and managers to provide a memorable and enjoyable experience to their guests.

By following these steps, resort owners and managers can ensure that their RV resort is well-prepared for its grand opening and can anticipate a successful start.


Why is having an RV resort opening checklist important?

Having an RV resort opening checklist is crucial because it ensures a smooth launch and minimizes any potential issues or oversights. By following a comprehensive checklist, resort owners can ensure that all necessary tasks are completed before the grand opening, leading to a successful and enjoyable experience for guests.

What are the essential components of an RV resort opening checklist?

An RV resort opening checklist should include considerations for permits and licenses, infrastructure development, amenities and recreation areas, staffing and hiring, marketing and promotion, reservations and guest services, safety and security measures, compliance and regulations, and testing and quality assurance.

What tasks should be included in the preparation of resort facilities?

The preparation of resort facilities includes tasks such as ensuring electrical connections are in place, water supply systems are functional, waste disposal systems are operational, and the maintenance of common areas is up to standard.

What should be considered when developing amenities and recreation areas within the RV resort?

When developing amenities and recreation areas, factors such as the design and construction of swimming pools, playgrounds, sports courts, and entertainment facilities should be considered. Additionally, accessibility, safety measures, and maintenance protocols are essential aspects to incorporate into the checklist.

How should staffing and hiring be approached for an RV resort?

Staffing and hiring for an RV resort should involve creating job descriptions for various positions, conducting interviews, and performing background checks. It is crucial to hire competent individuals for roles such as front desk personnel, maintenance staff, security, and activity coordinators. Training programs should also be implemented to ensure staff members are well-prepared for their responsibilities.

What marketing and promotion strategies can be implemented for the RV resort’s launch?

Effective marketing and promotion strategies for an RV resort’s launch include advertising through various channels, creating an online presence through a website and social media platforms, engaging with potential guests through targeted campaigns, and forming partnerships with local businesses and tourism organizations.

What should be considered in terms of reservations and guest services?

Setting up a reliable and efficient reservation system, training staff members to provide outstanding customer service, and effectively managing guest amenities and requests are essential aspects to include in the checklist for reservations and guest services.

How can safety and security measures be addressed in the RV resort’s opening checklist?

Safety and security measures should include developing fire safety protocols, training security staff to handle emergency situations, and creating comprehensive emergency response plans. Regular inspections and maintenance of safety equipment are also important.

What compliance and regulations should the RV resort adhere to?

The RV resort should ensure compliance with all necessary permits and licenses, health and safety regulations, and local laws and ordinances. This includes obtaining the required documents and adhering to any regulations governing the operation of an RV resort.

How can testing and quality assurance be incorporated into the opening checklist?

Testing and quality assurance should involve thorough inspections of all facilities, amenities, and services to ensure they meet the expected standards. This includes checking for any potential issues or defects and addressing them before the launch of the RV resort.

What is the importance of following an RV park opening checklist?

Following an RV park opening checklist is crucial because it helps resort owners and management ensure that all necessary tasks are completed before the grand opening. This comprehensive guide minimizes the risk of oversights or deficiencies, maximizing the chances of a successful and enjoyable experience for guests.